With a plethora of attractive offers and promotions running on our site, it’s you we want, to be the winner all the way. While every product we host on the site is something we would want to wear / use ourselves, not each of them is eligible for coupons, promotions or offers. They apply on select merchandise only. You can refer to individual offer eligibilities on a product page, to choose what you like best

If you choose to return or cancel purchase of any product, the amount that would be refunded to you would be the final product price on your invoice that you may have received after availing all offer benefits. This will, of course, be subject to a sign-off from our QC team after inspecting the returned items.

You would be eligible for the First Purchase Coupon if and only if you are about to make your first-ever buy on the site. However, if you wish to cancel or return your purchase, you will no longer be eligible for availing this offer again.

Please note that TIRA reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any given time.

Now that we have your attention, we hope you will read on to know more about the attractive offers and promotions we have in store for you.

Reliance Retail Limited, a company incorporated under the laws of India, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("TIRA") owns and operates the website www.tirabeauty.com and its mobile and tablet applications (collectively, “Platforms”) for sale of various beauty and personal care products ("Products") to end customers on the Platforms ("Users").

2.1. TIRA from time to time, may organise various promotions, contests, offers including discounts, vouchers, coupons, campaigns, and sales with respect to the Products sold on the Platforms. This TIRA Promotions Policy (“TIRA Promotions Policy”), together with the terms and conditions, the privacy policy, the fee and payments policy, and the delivery and the shipping policy, set out TIRA’s procedures and policies in offering promotions, contests, offers, discounts, vouchers, coupons, campaigns and sales on the Platforms from time to time (“Promotions”). In addition to this TIRA Promotions Policy, any return of the Products by Users shall also be governed by, and be subject to the terms and conditions set out under TIRA’s return and refund policy.

2.2. Users are required to peruse and understand the terms of this TIRA Promotions Policy. If you do not agree to the terms contained in this TIRA Promotions Policy, you are advised not to accept the terms and conditions and may forthwith leave the Platforms. The terms contained in this TIRA Promotions Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms. If there is any conflict between the TIRA Promotions Policy and any other policies of TIRA, the TIRA Promotions Policy shall prevail.

3.1. TIRA may, from time to time offer various Promotions to its Users to create, encourage and sustain User interest in the Products. It is specifically clarified that all discounts offered by TIRA as a part of its Promotions on the Products shall exclude all convenience charges including charges that may accrue on the delivery of the Products to the Users, if any.

3.2. TIRA reserves the right to introduce the Promotions (individually or collectively) at intervals of its choice. While the general terms of this Promotions Policy sets out TIRA’s terms and conditions governing all of its Promotions, TIRA may also provide separate terms governing each one of its Promotions. While choosing to participate in the Promotions, the Users are, apart from this Promotions Policy, requested to peruse and understand the terms which govern individual Promotions. TIRA may, at any time and without having to service any prior notice to the User, modify or delete its Promotions or the terms and conditions governing such Promotions.

3.3. TIRA may provide the Promotions on a select range or on all of its Products. The Promotions may also be applicable on any, or certain specific purchases carried out by the User on the Platforms. Further, without having to service any notice on the User, TIRA may withdraw all, or a part of its Promotions from the Platforms.

3.4. As part of the Promotions, TIRA may offer the following offers on select Products on the Platforms: (a) Trade Discounts, and (b) Coupon Discounts (together, the “Discounts”). Notwithstanding the term of the Promotions, the Discounts will be operational only until stocks last, and TIRA shall reserve the unconditional right to modify, suspend, or cancel any Discounts at any time.

3.5. Trade discounts are regular discounts which are provided by TIRA for the benefit of Users from time to time. The trade discounts are independent of any other Promotions, and will be extended to only a select range of Products as indicated on the Platforms (“Trade Discounts”). The Trade Discounts shall offer discounts up to a certain percentage on the maximum-retail price (“MRP”) of the Products, and the User will only be required to pay the MRP of the Product as reduced by the amount of Trade Discount (“List Price”). The range of Trade Discounts offered on a Product may increase or decrease at any time during the term of the Promotions at the sole discretion of TIRA, and TIRA shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.6. In addition to the Trade Discounts, TIRA may also offer discount vouchers or coupon discounts on a select range of Products as indicated on the Platforms (“Coupon Discounts ”). All Products available for sale on the Coupon Discount, may not necessarily have an applicable Trade Discount, and any combination thereof with Trade Discounts shall be at the sole discretion of TIRA.

3.7. From time to time, TIRA will also offer discount for Products under the Buy X Get Y Offer (“BX GY Offer”), under which upon purchase of a certain quantity of Products (“X”), Users will be offered a 100% discount on the List Price of certain other quantity of Products (“Y”), such discount being applicable to Products with the lowest List Price amongst the chosen Products. The benefit availed by a User from the discounted Products would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BX GY Offer, the refund payable by TIRA on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BX GY Offer will be displayed on the Platforms from time to time, at its sole discretion.

3.8. From time to time, TIRA will also offer discounts for Products under the Buy A at B offer (“BA AB Offer”), under which upon purchase of a certain quantity of Products (“A”), Users will be offered the bundle of products at a pre-decided bundle price (“B”). The benefit availed by a User from the bundled promotion would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BA AB Offer, the refund payable by TIRA on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BA AB Offer will be displayed on the Platforms from time to time, at TIRA’s sole discretion.

3.9. If TIRA partners with any third party in connection with a promotion, any terms and conditions of such promotion provided by the third party will also be applicable on such promotion.

3.10. TIRA reserves the right to cancel any purchase of the Products carried out using means including, but not limited to, invalid or unauthorized use of Discounts on the Platforms. TIRA shall at all times have the right to initiate appropriate legal proceedings against any website, entity or individual engaged in unauthorized publication of information pertaining to the Discounts. The Discounts are non-transferable and have no cash value.

3.11. Cancellation of Products: Subject to paragraph 3.1 of TIRA’s cancellation, return and refund policy, if a User intends to cancel the purchase of a Product offered through a Promotion, and such cancellation has been accepted by TIRA, such User shall be entitled to a refund of the exact amount paid by the User for purchase of such Product or Products on the Platforms. By way of an illustration:

3.11.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User makes an online payment of a sum of INR 1,280 at the time of placing the order on the Platforms. Upon cancellation of the Product in accordance with the TIRA Promotions Policy, the User will be entitled to a refund of INR 1,280. If the User had opted for prepaid orders, refund will be processed in the original mode of payment.

3.11.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totalling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. The User makes payment of a total amount of INR 2,780 through credit card at the time of placing the order on the Platforms. Upon cancellation of the first Product in accordance with the TIRA Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon cancellation of the second Product in accordance with the TIRA Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon cancellation of both the Products in accordance with the TIRA Promotions Policy, the User will be entitled to a refund of INR 2,780. If the User had opted for prepaid orders, refund will be processed in the original mode of payment.

3.12. Return of Products: Subject to paragraph 3 of TIRA’s cancellation, return and refund policy, if a User desires to return a Product or Products which have been purchased during the term of a Promotion, and such return has been accepted by TIRA, the User shall be entitled to a refund of the exact amount paid by the User for purchase of the Product or Products on the Platforms. By way of an illustration:

3.12.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User pays a sum of INR 1,280 for purchase of the Product. Upon return of the Product in accordance with the TIRA Promotions Policy, the User will be entitled to a refund of INR 1,280.

3.12.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. Upon return of the first Product in accordance with the TIRA Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon return of the second Product in accordance with the TIRA Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon return of both the Products in accordance with the TIRA Promotions Policy, the User will be entitled to a refund of INR 2,780.

3.13. As a part of the Promotions, TIRA offers end of season sales/special sale events from time to time (“Special Sale”) which shall subsist only until stocks offered for Special Sale last. The Special Sales shall offer discounts on the MRP up to a certain percentage on select merchandise. The range of discounts offered on a Product or the Products may increase or decrease at any time during the Special Sale at the sole discretion of TIRA and TIRA shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.14. Promotions may be combined only at the sole discretion of TIRA. All Promotions are non-transferable and have no cash value. Without having to service a prior notice on the User, TIRA reserves the sole right to extend or terminate the Promotions.

3.15. If the performance of TIRA in respect of any of the promotions is prevented or delayed due to any circumstances including but not limited to the incidence of computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other circumstances of a similar nature beyond the control of TIRA, TIRA shall not be liable for the consequences of such non-performance.

3.16. By the User’s participation in the Promotions, the User agreed to indemnify and hold harmless TIRA, its affiliates, officers, directors, employees, consultants, licensors, agents and representatives from any and all claims including reasonable attorney fees and costs arising out of the User’s participation in the Promotions.

4.1 The First Purchase Offer is a promotional offer for all Users who are making their first purchase on the Platforms (“First Purchase Offer”).

4.2 The First Purchase Offer will commence on a date as notified on the Platforms, and will continue until the First Purchase Offer is revoked by TIRA (“Term of First Purchase Offer”).

4.3 The First Purchase Offer is applicable on selected Products sold on the Platforms only for Registered Users .

4.4 Users may avail the benefit of the First Purchase Offer only once or as otherwise specified in the coupon T&C from time to time.

(i) TIRA20 - 20% discount on cart value INR 1299 and above. Max coupon discount INR 1000 (On Web & App Both)

(ii) TIRA500 - INR 500 off on minimum order value of INR 1799 (On Web & App Both)

(iii) TIRA100 - INR 100 off on minimum order value of INR 599 (Valid only on First Order, On Web & App Both)

(iv) TIRATUE - INR 1000 off on minimum order value of INR 3299 (Valid only on Tuesday, On Web & App Both)

(v) RUPAY650 - INR 650 off on minimum order value of Rs 2299 (On Web & App Both)

(vi) TIRAAXIS - INR 750 off on minimum order value of Rs 2299 (On Web & App Both)

4.5 The maximum discount that can be availed under the First Purchase Offer is INR3000. The Coupon Discount offered under the First Purchase Offer cannot be combined with any other offers, promotions or discounts offered by TIRA (other than Trade Discounts).

4.6 Participation in this First Purchase Offer is purely voluntary.

4.7 This First Purchase Offer is valid on All Payment modes.

4.8 In case of cancellation or return of placed order, the availed discount will be proportionally reversed by TIRA .

4.9 The First Purchase Offer may also be subject to additional terms and conditions as TIRA may notify from time to time.

4.10 TIRA reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent terms and conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User(s) without prior notice.

4.11 In cases of fraudulent/suspicious transactions or if there is any technical glitch, TIRA reserves the right to revoke the Offer and disqualify any User from getting the benefits of this First Purchase Offer.

4.12 TIRA does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

4.13 TIRA will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this First Purchase Offer including any loss incurred as a result of any delay and/or failure to perform any obligation to the Users that is caused by:
(i) Technical problems of any kind which may limit or prevent any person's participation in this Offer;
(ii) Loss or damage arising from or in connection with the allocation or enjoyment of discount;
(iii) Any other events beyond TIRA 's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the User.

4.14 User hereby agrees to indemnify and keep TIRA harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by TIRA as a consequence of
(i) violation of these terms and conditions by the User;
(ii) violation of applicable laws;
(iii) any action or inaction resulting in wilful misconduct or negligence on the Users part.

4.15 User agrees that the First Purchase Offer shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the First Purchase Offer.

5.1 Any grievances relating to the TIRA Promotions Policy may be directed by you to the grievance officer of TIRA who can be contacted at grievance.officer@tirabeauty.com

AXIS Bank Credit Card Offer – Terms & Conditions

Offer Details as follows,

· Offer structure: Flat Rs. 750 off on a minimum purchase of Rs. 2,299

· Offer Dates: 1st Nov to 30th Nov 2023

· Coupon Name: TIRAAXIS

· Applicable only once during the offer period

· AXIS Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services or the assured gifts / prizes offered by Tira. Any dispute or claim regarding the goods, services and assured gifts / prizes must be resolved by the Card Holder/s with Tira directly without any reference to AXIS Bank.

· AXIS Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services / assured gifts / prizes availed by the Card Holder/s under the Offer offered by Tira.

· AXIS Bank reserves the right to disqualify Tira or Card Holder/s from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.

· The additional cash back/ discount /assured gift / prize is sponsored primarily by Tira and the Card Holder/s shall be bound by the terms and conditions stipulated by Tira in this regard.

· AXIS Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.

· The Offer is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.

· Offer is applicable only on selected products.

· The Discount Offer can be availed once per card per month during the Offer Period.

· The Discount Offer cannot be combined with any other promotion offered by Tira and/or AXIS Bank.

· The maximum discount that can be availed under this Discount Offer is ₹750.00 per customer.

· Offer is not applicable on Debit Cards and Internet Banking.

· If the Customer/s who has availed the Discount Offer, returns all or part of the specified products purchased by them on the Platform, such that the value of their order falls below ₹2299, even in such cases the discounts shall be shared in the same proportion as agreed between Tira and AXIS Bank.

· Tira and/or AXIS Bank reserve the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change alter or modify this Discount Offer or any part thereof including the eligibility criteria and other pertinent terms and conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the Customer without any prior notice to the Customer.

· Tira may, at its sole discretion and without prior notice to Customer exclude certain products, brands and/or categories of products from the scope of this Offer.

· The Offer shall also be subject to such additional terms and conditions as Tira and AXIS Bank may notify from time to time.

· Participation in this Offer is purely voluntary.

· This Offer is for a limited period and can be withdrawn by Tira and AXIS Bank at any point of time, including after it has been announced.

· Tira and/or AXIS Bank will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained by the Customers in connection with this Offer including any loss incurred as a result of any delay and/or failure to perform any obligation to the Customer that is caused by: (I). technical problems of any kind which may limit or prevent any person's participation in this Offer; (II) any loss or damage arising from or in connection with the allocation or enjoyment of discount; and (III) any other events beyond Tira's/AXIS Bank’s control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the Customer.

· Tira and/or AXIS Bank do not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the products under the Offer.

· Tira and/or AXIS Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of the specified product purchased by the Customer/s under this Discount Offer.

· Customers hereby agree to indemnify and keep Tira harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by the Tira as a consequence of (i) violation of the terms and conditions by the Customers; (ii) violation of applicable laws; (iii) any action or inaction resulting in willful misconduct or negligence on the Customers part.

· Customer agrees that these terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of this Offer.

RuPay Credit Cards Offer 

20th October, 2023 to 30th November, 2023 

1. This Offer will be applicable on eligible NPCI Credit Cards only.  
2. This Offer will be available to NPCI Cardholders on usage of NPCI Cards for purchase of Select Products on the Platform on minimum order value of Rs 2299 (“Minimum Order Value”) with Flat discount capped at Rs. 650 (“Maximum Discount Value”). 
3. Subject to the terms contained herein, this Offer can be availed once per eligible NPCI Credit Cards during each month of the Offer Term but the total maximum discount amount per NPCI Credit Cards will be capped at the Maximum Discount Value and each transaction with the NPCI Credit Cards has to meet the Minimum Order Value requirement and above. 
4. The User shall be eligible to avail the Offer only if the User fulfils the below conditions: 
• User makes payment for purchase of the Specified Products on the Platform using selected NPCI Cards as may be determined by the Company and/or NPCI from time to time; 
• The total value of a single order for purchase of Specified Products on the Platform is equal to or greater than Minimum Order Value, after considering all applicable discounts, if any. 
• Upon purchasing Specified Products in accordance with the above, eligible NPCI Cardholder shall receive a flat Rs. 650 off subjects to a cap of Maximum Discount Value. For clarity, the maximum instant discount that can be availed under this Offer is Rs. 650 per NPCI Card. 
5. This Offer cannot be combined with any other promotion offered by Company and/or NPCI on Tira Beauty Platform. 
6. The Offer will be valid only on or within the Term of the Offer and any User participating in this Offer shall be deemed to have read, understood and accepted these Offer terms and conditions.  
7. Participation in this Offer is purely voluntary and it is understood that the participation in the Offer by the Cardholders shall be deemed to have been made on a voluntary basis. 
8. The Offer cannot be combined or clubbed with any other promotion offered by the Company on the Tira Beauty Platform. 
9. The Offer cannot be combined or clubbed with other promotions or offer or membership or any voucher or discount or packages that a Cardholder might have received from the Bank. 
10. All queries/dispute on the Offer should be raised during the Term of the Offer or within 7 (seven) days after expiry of the Offer end Date with the NPCI 
11. Company and/or NPCI reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent terms and conditions at its sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User without any prior notice to the User.  
12. This Offer is for a limited period and can be withdrawn by the Company and/or NPCI at any point of time, including after it has been announced without any obligation to provide any notice to the customers.  
13. Company does not assume any liability whatsoever arising out of this Offer. Maximum liability of Company is limited only to the value of the minimum billing amount of the Offer.  
14. Offer is subject to discontinuation or revocation in cases of fraudulent/ suspicious transaction or if there are any technical glitches or force majeure conditions as determined solely by Company and may disqualify any User from getting the benefits of this Offer.  
15. Company will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage, which is suffered or sustained in connection with this Offer including any loss incurred as a result of any delay and/or failure to perform any obligation towards Users that is caused by:  
1. technical problems of any kind which may limit or prevent any User's participation in this Offer;  
2. any loss or damage arising from or in connection with the allocation or enjoyment of discount;  
3. any other events beyond Company's control that may cause the Offer to be disrupted or corrupted or may lead to loss of, or damage to, the User.  
16. Company (including its employees and directors) shall not be liable or held responsible for any inactivated NPCI Cards, any lack or lapse in any communication on account of failure or delay by any of the internet, telecom, SMS and email service providers.  
17. Users hereby agrees to indemnify and keep Company harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Company as a consequence of User’s: (i) violation of the terms and conditions; (ii) violation of applicable laws; (iii) any action or inaction resulting in willful misconduct or negligence.  
18. User agrees that, these Offer terms and conditions shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of this Offer.  
19. In case of returns & cancellations of the orders on which the Offer was availed using the selected NPCI Card, the Offer will not be applicable again while making another purchase on the Platform with the same NPCI Cards that was used before for availing the initial Offer during the Term of the Offer. 
20. If the User who has availed the Offer, return all or part of the Specified Products purchased by them on the Platform, such that the value of their order falls below Minimum Order Value, they will not be eligible for return of purchased Specified Products. All products returned by the User shall be entertained solely as per Platform’s prevailing product return policy. 
21. All purchases made on the Platform shall be governed by the Platform policies including terms of use, primacy policy, returns and refund polices, etc. 
22. Any taxes or liabilities or charges payable to the Government or any other authority or body, if any, shall be borne directly by the Cardholder and/ or billed to the account of the Cardholder. 
23. All incomplete/ rejected/ invalid/ returned/ cancelled /refunded/ disputed or unauthorized/ fraudulent transactions will not be considered for the Offer. 
24. The Offer is non-binding, non-transferable, non-cashable and non-negotiable. 
25. The decision (including interpretation) of the Company and/or NPCI with respect to the Offer and its related terms and conditions will be final and binding. 
26. The Company and/or NPCI reserves the right to disqualify any Cardholder from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Offer or otherwise by use of the Card. In case of any fraudulent activity, for the purpose of availing the benefits under the Offer, necessary action will be taken by the Company and/or NPCI and the Company’s and/or NPCI’s decision in relation there is final and binding. 
27. Images, if any provided in Offer related promotions materials are only for pictorial representation and NPCI and/or Company does not undertake any liability or responsibility for the same. 
28. Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any products of the Company or any third party and is not intended to create any rights and obligations in relation thereof.  
29. The Offer shall also be subject to such additional terms and conditions as the Company may notify from time to time.  
30. Cardholders participating in this Offer and/or otherwise will be additionally governed by Terms and Conditions of the NPCI Cardmember Agreement. Customer can view the terms and conditions on the online